Custom Development Training
World Class Training, Experience and Know How
UBS works with clients to design and implement custom tailored training solutions to meet specific organizational requirements. Often taking the form of computer based training (CBT), these services extend beyond tailoring existing solutions and are built around clients’ proprietary subject matter, processes and procedures.
Select list of custom training development include:
BCBS Consumerism Workshop
In partnership with Blue Cross Blue Shield, the Consumerism Workshop, a Macromedia Flash demonstration that provides vital information and tools to BCBS-MA members allows them to better understand how to lead healthier lives. Various technologies are utilized to support the site such as SQL 2000 and VeriSign X509 SSL certificate. The customized tracking database offers the ability to record user progress, produce online training reports, and automatically export data feeds in a variety of formats. Weekly excel files are automatically generated to allow 3rd parties to securely download member progress for review.
Champs Footwear Training
In partnership with Champs, developed a product knowledge course that teaches new and existing sales associates selling skills with regard to footwear. The course focuses on the 5 main parts of the shoe and a section highlighting the different technologies manufacturers use. The course then allows associates to apply the knowledge they have learned in real customer scenarios, and ties in the selling tips they have learned in other Champs sponsored training. The course is 30 minutes in length and is delivered directly through Champs POS systems.
ULTA Workforce Development Training
In partnership with ULTA, designed and delivered training for their new Workforce Development Software from SAP. The web based software handles all of the labor and scheduling requirements for each of the retailers 175 locations. The course focuses on teaching managers how to build a great schedule by utilizing store data. This allows managers to assign the most talented personnel at the most optimal times. The course is approximately 90 minutes in length, and provides ULTA with consolidated tracking from all the stores.
Contact us today and let our experience go to work for you.
Director of Information Technology, NCR